Below are answers to commonly asked questions about our products and services. Please contact us if you are unable to locate an answer to your question(s).
Any industry can benefit from using background screening since it is an absolute must to exercise due diligence in hiring. Proper due diligence includes background checks and pre-employment screening.
We offer background screening solutions for the following industries:
You can not do a background check on anyone though, there are laws as to who has permissible purpose to access specific data in order to comply with Federal regulations.
Yes. You are responsible for having your applicants' written consent to access certain information in accordance with the Fair Credit Reporting Act. You are responsible for maintaining this document, which the screening company may request from time to time for audit purposes.
Yes. By entering in the applicant's name and email, our system immediately emails the applicant with a hyperlink to our secure ApplyNow™ on-line application. The applicant completes a series of data entry pages that provide all of the relevant data to complete the background search including personal identification, employment history, etc. The applicant electronically signs their consent to the background check which gets attached to their background report.
Yes. We offer several reports that contain statistical information, such as:
Yes. We have established integrations with several leading Applicant Tracking Systems (ATS), Human Capital Management (HCM) systems, and Human Resources Information Systems(HRIS). Contact us about integrating with your ATS, HCM or HRIS so that we can design a customized solution for you.
Contrary to popular belief, there is no central location for criminal records. There are over 10,000 state and federal courthouses in the United States. These courthouses are spread out over some 3,300 jurisdictions, each with its own database of records.
The FBI's database, the National Crime Information Center (NCIC) is available to only the FBI and state law enforcement. It is illegal for most private companies to access this database without some type of specific authorization.
No, first determine which counties are relevant. Some guidelines may be as follows:
Pertinent information can be made available to you in as little as 60 seconds. Although the time may vary depending on the depth of the report ordered, most reports are completed within 1-3 business days.
Yes. The Fair Credit Reporting Act (FCRA) allows consumers to obtain a copy of consumer reports if denied credit or employment because of information contained on the report. If an applicant needs a copy of a report that Trusted Employees prepared for your company, they can access it instantly online or request that a copy be sent via U.S. mail.
To obtain a copy of the report by mail, a written request needs to be submitted to: Trusted Employees, 701 5th Street South, Hopkins, MN 55343. They must include their full name, full address for return mailing, social security number, date of birth, and signature for verification. Requests are also accepted via fax (952-545-3973), but report copies cannot be faxed to the applicant. All report copies will be mailed within 3 business days.
The Fair Credit Reporting Act (FCRA) allows consumers to dispute information contained on their background reports. Disputes are promptly investigated but may take up to 30 days to be resolved, as provided for in the FCRA. If an applicant feels that there are inaccuracies in their report, we make it easy for an applicant to create a dispute. Applicants can dispute inaccuracies online or by mail to: Trusted Employees, 701 5th Street South, Hopkins, MN 55343.
When a background check comes back with information that is against your hiring criteria, what do you do? Under the FCRA, you are to send to the applicant a pre-adverse action letter and an adverse action letter.
Trusted Employees helps streamline the process of sending out pre-adverse and adverse action notices, which can be generated directly from our website. The letters can be customized with your organization's logo and verbiage and standard templates are also available for your use.